Terms and Conditions

Effective Date: December 2024

Welcome to fresnoappliancerepairsolution.com (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website and our professional appliance repair services provided under the Fresno Appliance Engineers Fresno Appliance Engineers, located in Fresno, CA. By accessing our website or utilizing our services, you acknowledge that you have read, understood, and agree to these terms. If you do not agree, you must discontinue use immediately.

1. Acceptance of Terms

By using our services or visiting fresnoappliancerepairsolution.com, you agree to be legally bound by these Terms and Conditions. You affirm that you are at least 18 years old and have the authority to enter into legally binding agreements.

2. Scope of Services

Fresno Appliance Engineers specializes in diagnosing, repairing, and maintaining home appliances, ensuring their optimal functionality. Our services include but are not limited to:

  • Repair of refrigerators, washers, dryers, dishwashers, ovens, and other household appliances.
  • Preventative maintenance and troubleshooting.
  • Our services are available in Fresno, CA and are subject to availability. We reserve the right to modify, limit, or discontinue any part of our services at any time without prior notice.

3. Booking and Scheduling

  • Appointments can be scheduled via phone at (559) 272-3829 or email at melissamiles548@gmail.com.
  • To ensure efficiency, customers are required to provide accurate and complete information about the appliance and the issue.
  • Appointment confirmations are subject to technician availability. We reserve the right to reschedule in cases of unforeseen circumstances, emergencies, or operational challenges.

4. Service Estimates and Payment

  • Estimates: We provide estimates before initiating repairs. While we strive for accuracy, these estimates may change based on a detailed inspection.
  • Fees: Diagnostic fees are charged upfront and may be credited toward the total repair cost if you proceed with our services.

5. Cancellations and Refunds

  • Cancellations or rescheduling requests must be made at least 24 hours in advance.
  • Failure to provide adequate notice may result in a cancellation fee.
  • Refunds for services are only provided in cases where services are incomplete or if Fresno Appliance Engineers are unable to deliver as agreed.

6. Customer Responsibilities

To ensure seamless service delivery, customers are responsible for the following:

  • Accessibility: Providing a safe and accessible workspace for technicians.
  • Honesty: Accurately describing appliance issues during booking.
  • Post-Service Testing: Testing the appliance upon service completion and reporting any immediate issues within 48 hours.

7. Warranties and Liability

  • Warranties: We offer limited warranties for our repair services. Warranty details will be shared during service.
  • Exclusions: Warranties do not cover:
    • Pre-existing damage.
    • Misuse or improper handling of the appliance.
    • Repairs performed by unauthorized parties after our service.
  • Limitation of Liability: While we ensure professional service, Fresno Appliance Engineers is not liable for indirect, incidental, or consequential damages arising from appliance failure post-repair.

8. Use of Third-Party Parts

In certain cases, repairs may involve the use of third-party components. While we select parts from trusted vendors, we are not responsible for defects or malfunctions arising from third-party parts.

9. Privacy and Data Usage

Fresno Appliance Engineers value your privacy. Any personal information collected, such as name, contact details, or appliance information, will only be used to facilitate service delivery. For detailed information, please refer to our Privacy Policy.

10. Intellectual Property

All content on fresnoappliancerepairsolution.com, including but not limited to text, logos, images, and designs, is the property of Fresno Appliance Engineers. Unauthorized use, reproduction, or distribution of any content is strictly prohibited and may result in legal action.

11. Dispute Resolution

We are committed to resolving disputes professionally and fairly. If a resolution cannot be reached, disputes shall be governed by the laws of [Your State/Region] and will be subject to the exclusive jurisdiction of the courts in Fresno, CA.

12. Amendments to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on fresnoappliancerepairsolution.com. Continued use of our services signifies your acceptance of the updated terms.

13. Contact Information

For questions, clarifications, or concerns regarding these Terms and Conditions, please contact us:

Phone: (559) 272-3829

Emailinfo@fresnoappliancerepairsolution.com

melissamiles548@gmail.com

Address: 132 W Nees Suite 106 Fresno, CA 93711

Fresno Appliance Engineers is proud to provide reliable, expert appliance repair services in Fresno, CA. Thank you for trusting us with your home appliance needs.